AI is probably already switched on somewhere in your organisation. We check what it can reach, put the permissions and policy right, and run the estate underneath it — whichever platform you use.
The foundation: devices, identity, backups, support.
The protection: controls you can evidence.
The point of it: governed, trained, measured.
The gap we fill
Organisations this size carry the obligations of a large company without anyone whose job is to hold the whole picture. The signs we hear most often:
We don't specialise by industry. Our clients have enough people to be complicated, and not enough to justify an internal IT department.
Usually operations or finance. Capable, but IT sits on top of a full workload and only gets attention when something breaks.
Backups running is not the same as backups working. The difference shows up on the worst day.
Clients audit their suppliers now, and deals stall while someone guesses at answers on MFA, encryption and retention.
Bundled into licensing you already hold, or switched on by a keen team. It inherits every permission your staff have, including the ones nobody has reviewed in years.
What makes us different
Most providers will resell you the licences. Far fewer will audit what those licences expose, write a policy that holds up against your client contracts, or get staff using the tools well enough to justify the seats. That work is governance and change management, not IT support.
It is the part we have already done at enterprise scale, across Microsoft and non-Microsoft platforms. We're platform-neutral, so the advice is about what suits you — even when that's a tool we don't supply.
Three services in a deliberate order: the first two are what make the third work.
Your outsourced IT department: the estate looked after day to day, and a written roadmap so decisions stop being made one urgent request at a time.
Protection built around the controls that actually stop the attacks small organisations face — documented, so you can answer an insurer, auditor or client without scrambling.
Whether AI is already on or you're deciding where to start: an exposure review, a clean-up, a policy staff understand, and measurable time saved.
Why this differs
Break-fix is cheaper until the week it isn't. We work on a retainer because the things that prevent problems only get done if someone is paid to do them.
Copilot, ChatGPT, Gemini or Claude — we recommend what fits, and we'll say so when the right answer is a tool we don't supply.
Rolling terms after the initial period. Your documentation, passwords and configuration stay yours, handed over properly if you leave.
How we start
A half-day on your estate, licensing, security and what frustrates people. No charge.
What's solid, what's urgent, what it costs to fix, what can wait.
We take over tooling, documentation and accounts alongside your current provider.
Support from day one, roadmap items worked through in agreed order.
Our commitment
We'd rather do fewer things well than overpromise. We only take on work we're confident we can deliver, and we stand behind every piece of it. Our reputation is built one client at a time, and we look after it by looking after you.
Every new enquiry gets a real answer from someone who can act on it, not an auto-responder.
If something sits outside what we do well, we'll tell you so and point you to someone who does it better.
What's urgent, what can wait, and when the right answer is to spend nothing at all.
Each month you see what was done, what we found and what comes next, in plain English.
Why SteerPoint
SteerPoint is built on two decades of running technology inside a global organisation: multi-region infrastructure, multi-million-pound budgets, and accountability when things broke.
Start here
Half a day, on site or remote. No charge — and the written report is yours to keep whether or not you appoint us.
Engagement
The retainer runs and secures your IT. Anything with a start and an end — AI, certification, migrations — is a fixed-price project, so you always know what's recurring.
from £65per user, per month
from £89per user, per month
quoted up frontno day-rate surprises
Prices exclude VAT. Retainers have a £650 monthly minimum. Certification body fees are billed separately by the certifying body. Your figure is fixed after the IT & Security Review.
A half-day review, a written summary of what we find, and what it would cost to put right. Yours to keep either way.
We reply to new enquiries within one business day.